Associate/ Sr. Associate -(Technical)
at
Symphony Marketing Solutions
, Bangalore, INDIA
March 2007 – April 2010
Industry: FMCG/Foods/Beverage
Functional area: ITES / BPO / KPO / Customer Service / Operations
To provide business insights for Holland Clients like Sara Lee
and J&J etc about how are there products doing in the market in
the form of excel reports using xlerate and plussuit and also
provide them the data compared to there competators in the
market.
June 2006 – February 2007
Industry: Insurance
Functional area: Banking / Insurance
To be responsible for all the 8 branch logins adn to take care of
day to day issues and handling the customers. Maintaining the IMS
for the branch on monthly and quarterly basis. Proactively
identify and communicate client and industry specific
requirements.Responsible for work distribution for back office
executives.Coach and motivate the executives in promoting
sales.• Attending all the issues related to customers in terms
of there policies and reporting any discrepancies to ICICI
Prudential.