Project Lead
at
SYSTIME
, Pune, INDIA
July 2009 – Currently Working
Industry: IT-Software/Software Services
Functional area: IT Software- ERP / CRM
Having good Implementation and support Experience in JDE E1 Sales
and
distribution module (O2C, P2P, Inventory, Advanced
Pricing).
• Good Exposure in Manufacturing and finance modules
like Account
Receivables, Account Payables, General
accounting.
• Acquired exposure on ERP projects by involving
in Transfer Pricing Project,
Support & Issue Resolution &
Training.
• Hands on experience in designing Functional
Specifications
• Hands on experience in RDBMS like Oracle and
SQL Server
• Good t
July 2007 – July 2009
Industry: IT-Software/Software Services
Functional area: IT Software- ERP / CRM
Experience in requirements definition, design, analysis,
development of Functional specifications, custom reports,
implementations, integration, retrofitting of modifications,
documentation, testing, post-production support in different
environments
Experience in handling level 1 and level 2 support
in SLA timeline.
Secondary support for Manufacturing
Be able
to support client remotely. Able to resolve typical issues over
the phone and mail.
Familiar with production support issues.