Bhavvna Dev

Bhavvna Dev
Bhavvna
Current
HR & Training Consultant - ME...
Education
MBA HR & Finance

Bhavvna Dev ’s experience

HR, Training and Recruitment Consultant   at   Muscat , Muscat, Oman
Currently Working
Handling complete HR, Training and Recruitment needs of the
company
Management Consultant  at   Independent Consulting Projects , Muscat, Oman
Currently Working
I. RECRUITMENT: • Marketing techniques: Using marketing and
business knowledge to extend company contacts; • Clients
Needs: identifying and evaluating employers' recruitment needs;
• Terms: Negotiating terms of employment; • Cold Calling:
Canvassing (cold-calling) employers by telephone to establish new
contacts and their recruitment requirements; • Documentation:
Documenting clients' details and vacancy requirements in a brief;
• Compensation: Clarifying and negotiating salary and
benefits relating to the role; • Fees: Negotiating fees
relating to work the consultant will undertake for the client;
• Advertising: Advertising posts appropriately - drafting and
placing advertisements using a wide range of media (e.g.,
newspapers, magazines or job websites) • Headhunting:
Identifying and approaching suitable candidates; • Review:
Reviewing applications, managing interviews and considering
candidates and shortlists; • Training junior Consultants:
Acting as a mentor, instructing and training junior consultants;
• Fairs and Exhibitions: Attending recruitment fairs and
other events to expand the client base and develop new
business. • Screening & Short listing: Screening and short
listing candidates (from databank/response to advertisement),
rank order, summarizing them and preparing booklets and
submitting them to the client. • Interview Schedules: Arrange
interview schedules of candidates. Also interviewing middle and
junior level candidates. • Checking: Monitoring candidates
once placed; • Feedback: collecting feedback from employers
on the performance of candidates who have previously been placed
with them; • Keeping Records: Maintaining records of my
personnel performance and contacts. II. HUMAN RESOURCES
(HR): • Performance Appraisals: Conducting the half yearly and
annual performance appraisal for all employees. Also conducting
performance evaluation interviews in link with Training Needs
Analysis. • Manuals: Amending and making necessary changes in
company’s HR Manual. • Guides: Preparing HR guides like
Competency Development Guide, Employee Suggestion Program Manual,
Employee Recognition Program Handbook etc. (source of
information: Internet) • Job Descriptions: Preparing Job
Descriptions for 150 Job titles. • Monthly Employee
Interaction: Conduct monthly meetings with employees related to
facility, grievances, employee counseling and giving a complete
report to the management to take action and improve or implement
things required by the staff. • HR Processes: I have also
streamlined HR processes for the company like Performance
Appraisal forms, Travel expense form, sick leave form, time
sheet, employment contract, offer letter, orientation list,
performance review form, self assessment form, salary survey
questionnaire etc. • Personnel Files for Staff: I created and
maintained the HR & personnel files for all the staff in Muscat
as well as Salalah office. • Profiling of Consultants: Located
independent consultant’s world wide, short listed the best
ones, created their one-page profile, made and sent agreements
for them to be associate consultants for our company to execute
any upcoming projects. III. TRAINING &
DEVELOPMENT: • Forms: Preparing Training Needs Analysis (TNA)
FORMS for the entire company of 300 employees. • Training
Needs Analysis: Conducted complete TNA exercise for approximately
275 employees. • Training Programs: Also arranging for
Technical as well as Soft Skill training programs for existing
and new employees. Making a yearly training plan for all
employees. • Identify Consulting Companies: Also contacting
various institutes and companies who provide our required
training. • Induction Programs: Scheduling, arranging and
conducting orientation program for new comers.
Sales Coordinator  at  Crowne Plaza Hotel Muscat , Muscat, Oman
June 2005
SALES & MARKETING: • As customer liaison, responsible for
promoting and maintaining positive customer relationships and
also maintaining competitive prices. • Responds to customer
inquiries by providing detailed product and pricing
information. • Conducting Site Inspections in hotels,
familiarization trips for the clients and the guests and ensure
that they get fully aware of the property & the facilities.
• Relate to the customers that we service what we sell and
solicit their opinion and suggestions. • Assist with the
planning and implementation of an ongoing customer visits
providing a strong professional relationship with assigned
customers. • Establish and maintain a continuous open line of
communication with customers providing with the highest level of
internal and external customer service. • Preparing the
proposals to be sent to the clients as per their
requirements. • Coordinate feedback information with team
members and customers. • Act as a consultant to the corporate
clients, managing a variety of accounts. • Giving detailed
presentation to the clients with regards to the web product or
service. • Play an active role in the process of winning
clients by giving them new & creative ideas to make their
presence felt on the website. • Be responsible for the service
provided to specific clients, ensuring they receive excellent
value and high standards in all aspects of the
relationship. • Maintain excellent relations with clients,
constantly seeking to understand and meet their needs, developing
creative ideas for new services for the benefit of the
clients. • Maintain contact with other associates and partners
seeking mutually beneficial and positive relationship at all
times. • Assist with the design of the promotional material to
be placed on the website, advertising campaign, placing the
banners and communication initiatives. • Play and active role
in the development and success of the company proactively
generating new services and other business development
opportunities as well as ways of improving our management
processes.
Administration & HR Executive  at  Qabas United Trading Co. , Muscat, Oman
May 2004
ADMINISTRATION & PROPERTY INSPECTION: • Maintain and, as
appropriate, execute/coordinate the GM's functions during his/her
absences, while keeping the GM abreast of daily activities.
• Schedules and prepares meetings/conferences related to the
business management function, including Program Management
Reviews. • Manage special projects related to Contracts
Administration and Proposal Development. • Maintain Proposal
files, Prime Contract files and related documentation. * Carry
out all HR and Recruitment related functions for the
company. • Maintain calendar; make appointments and schedule
travel arrangements for the DPM-Business. * Maintaining
personnel files and pay roll for employees. • Review outgoing
materials and correspondence for consistency, compliance and
conformance with established procedures. • Coordinate office
and arrangements for new employees to the Business
Department • Coordinate and develop various Business
Management Weekly and Monthly Reports. • Special Action
Management and oversight for Business Department including
internal auditing and review of financial documents. • Assist
Prime Contract Administrator with contract
documentation. • Maintain Business Department
inventory. • Technical Writing of policies and procedures.
Administration Officer  at  International Capitals Co. , Muscat, Oman
August 2002
• Maintain and, as appropriate, execute/coordinate the MD's
functions during his/her absences, while keeping the MD abreast
of daily activities. • Schedules and prepares
meetings/conferences related to the business management function,
including Program Management Reviews. • Manage special
projects related to Contracts Administration and Proposal
Development. • Maintain Proposal files, Prime Contract files
and related documentation. * Carry out all HR and Recruitment
related functions for the company. • Maintain calendar; make
appointments and schedule travel arrangements for the
DPM-Business. * Maintaining personnel files and pay roll for
employees. • Review outgoing materials and correspondence for
consistency, compliance and conformance with established
procedures. • Coordinate office and arrangements for new
employees to the Business Department • Coordinate and develop
various Business Management Weekly and Monthly
Reports. • Special Action Management and oversight for
Business Department including internal auditing and review of
financial documents. • Assist Prime Contract Administrator
with contract documentation. • Maintain Business Department
inventory. • Technical Writing of policies and procedures.

Bhavvna Dev ’s education

MBA [HR & Finance],
ICFAI [August,Studying] , Muscat, Oman
B.Com [Commerce],
IGNOU [June,2003] , Muscat, Oman
Certificate [Certified Performance and Competency1],
Carlton Global Institute & Middle Earth Consultants [August,2006] , Muscat, Oman
Certificate [Certified Recruitment Analyst],
Carlton Global Institute & Middle Earth Consultants [May,2005] , Muscat, Oman

Bhavvna Dev ’s additional information

Interests:
HR, Training, Recruitment, Event Management, PR, Acting, Bollywood, Dancing, Singing, Traveling and Reading
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