DIRECTOR FOR OPERATIONS
at
DRAVIDAN ITeS PVT LTD
, Cuddalore, INDIA
August 2007 – Currently Working
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Plans and implements additions, deletions and major modifications
to the supporting infrastructure company-wide in coordination
with corporate leadership.
Helps establish and build
relationships with vendors in conjunction with corporate
leadership.
Oversees all IT-related purchasing and budget usage;
works with Accounting to develop budgets.
Holds responsibility
for capacity planning and scheduling vendor negotiations related
to IT.
Client Management
Internal Operations
Innovator
Development