Smartglasses Like Google Glass Can Up Efficiency Across Verticals: Gartner


Mumbai: Use of smartglasses like Google Glass has the potential to improve work efficiency in verticals like manufacturing, field service, retail and healthcare and could help them increase profits substantially, research firm Gartner today said.

In the next 3-5 years, the industry that is likely to experience the greatest benefit from smartglasses is field service, potentially increasing profits by $1 billion annually, Gartner Research Director Angela McIntyre said.

Smartglasses are causing CIOs to take a fresh look at the impact wearable electronics will have on the enterprise, Gartner said in a statement.

"Smartglasses with augmented reality (AR) and head-mounted cameras can increase the efficiency of technicians, engineers and other workers in field service, maintenance, healthcare and manufacturing roles," she said.

"The greatest savings in field service will come from diagnosing and fixing problems more quickly and without needing to bring additional experts to remote sites," McIntyre said.

Gartner expects some of the basic functions of smart glasses to help bring added efficiency to the enterprise.

How-to instructions and illustrations on the smartglass displays enable workers to perform tasks even if they do not remember all the procedures.

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Source: PTI