How To Choose The Right E-Commerce Website Development Company?


With the increase in mobile and Internet penetration, e-commerce in India is going to be the future of retail in the country. More players are joining the e-commerce bandwagon to cater to the millions of new online shoppers.

It’s not only online stores that are coming up, but e-commerce website development services as well. Having a fully functional e-commerce website is a prerequisite for scaling your online sales.

The right website back-end will help you to organise your products, manage inventory, sell to your customers, collect payments, and a plethora of other things that ensure that your business runs smooth and efficient.

Choosing the right e-commerce website development company can be very important considering you will not be developing your entire e-commerce store in-house. Outsourcing secondary functions and keeping your focus on the core functions of the e-commerce website will ensure that software development milestones are being met. E-commerce has a come a long way, and website development isn’t only about owning a ‘pretty’ online store. Sure, website design is important. But core functionality is important too.

Hire Professionals

Planning to hire freelancers to cut costs? It’s a strict no, when it comes to developing the face of your business—your e-commerce website. Remember, your e-commerce store is a long-term project with its own overhead costs and expenses. Every online store requires continuous technical support to accommodate variations in the product line, varying prices, and new promotions that you may want to offer to your customers.

You will definitely require ongoing technical and development support from the team who built the website throughout the course of operating online. You can’t expect this kind of support from freelancers and this is why it’s important that you look for a reputed e-commerce development company with a good portfolio and years of experience. A team of support software engineers available on standby will be very useful to fix crucial issues and maintain upkeep.

Don’t forget to ask for previous samples of their work. If you do not have a technical background, ensure you have a CTO or a technical consultant vet their code and help you arrive at a clear decision. You can also commission a smaller paid assignment to test their capabilities.

Services Offered

The company you choose should look after the A-Z of your online store. E-commerce development takes place around a content management system (CMS). The CMS is a software that lets you add and edit content on your website. Hence, make sure to choose a developer who makes use of an industry standard platform as far as your site’s CMS is concerned.

Many website development companies offer additional services that may sync with your future business goals. These include copywriting, graphic designing, website hosting, and even online marketing services. Choosing a company that offers these services can be highly beneficial.

Prices & Fees

There’s no universal price list when it comes to e-commerce website development. The price depends on factors ranging from hosting charges to the price required to build a high-end and heavy-database store.

Software development companies with comparable experience may present you strikingly different charges. Make sure you do your research. You may also find companies with good reviews offering website development at competitive rates.

Make a list of the best companies that you come across based on previous work experience and pricing, and approach them one by one to find the company that suits your requirements.

24x7 Support

You, as the owner, should be able to access your site and make changes whenever you want. This might require training, and the company should be able to provide you with it. They should be available over phone at least during working hours, so that you can reach them for any queries.

Any good e-commerce website development company will build your site from scratch and offer you out-of-the-box solutions. Having a site customized according to your specific business needs will put you in a better position to implement strategies well and plan the future ahead.