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November - 2011 - issue > Spotlight: IT Services
Tiara Consulting: Top Notch Niche Service Provider
si Team
Wednesday, November 2, 2011
“Understanding customer business problems correctly and providing cost effective custom IT solutions to build long term relationships” is the primary goal and cornerstone of Tiara team headquartered in San Ramon, California with business operations spread across U.S., UK, Singapore and India. In the past five years in business, Tiara has gained over 250 person years of solution delivery experience and built dedicated practices to offer end-to-end scope based IT solutions and services in three key areas: (1) BI (Business Intelligence) with primary focus on Data Integration, (2) CRM (Customer Relationship Management) solutions using Salesforce.com, Oracle CRM On-Demand, MS Dynamics CRM Online and (3) ERP solutions using SAP R/3, Oracle E-Business Suite. In all three areas, our services range from business case development, product assessment through actual solution design, development, quality engineering, implementation, user training and maintenance support. We serve our customers in a unique business model with each customer assigned a dedicated account team consisting of an onsite team located in the U.S.

acting as the customer’s single point of contact and also coordinate the entire project work delivered from our offshore delivery center in Chennai, India. We have partnered with global leaders namely IBM, Microsoft, Oracle, Pervasive, RightNow, Salesforce.com and TALLY (India), to strengthen our solution delivery capabilities and also to market and sell their products. In India, Tiara offers TALLY customization, Salesforce CRM implementation and custom web solution development for domestic customers. In addition, as the Market Development Partner of Pervasive Software for India market, Tiara markets and sells Pervasive Data Integrator product and successfully sold to various leading global banks and BPO firms based in India.

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