May - 2005 issue > On The Cover

By Harish Revanna

NIIT Technologies U.S. headquarters in Atlanta is on a holiday. All the delivery teams, sales troops and marketing folks are jamming in the Stone Mountain Resort to talk business over buffet.

Everyone is babbling about implementation—a word synonymous with company’s focus since structuring the new strategy—and telling each other what worked and what didn’t in the last fiscal. Lalit Dhingra, President and man at the helm of NIIT’s U.S. operations is emphasizing the company’s strategy: Information Technology integrated with business process outsourcing services for niche segments under one roof.

A roof that initially housed both NIIT Education and NIIT Technology services, and split into two separate entities in 2003. But this split-strategy has struck the chord—not only did it give momentum to NIIT’s do-good Technology business in the U.S, but also gave it a contour.

Losing out a big chunk of market on the Y2K application building and immediately toppling with its e-commerce investment during the bubble burst, the company’s technology unit today is one of the best 200 small companies to work with in the world.

Vision, as Dhingra says, “led to resurrect.” The company actually built tools and methodologies for some of the service offerings like legacy maintenance and modernization. A methodology tool that takes older applications, creates business rules out of the legacy application and puts them into an enterprise wide Web based portal. “This added 30 percent of productivity gains for our clients and another 30 percent as a value add due to our dual shore mechanism,” says Dhingra.

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