July - 2010 issue > Cover Story

By Christo Jacob & Vimali Swamy

The last three years, had been testing times for the IT industry across the world. While large corporations hardly grew by 10 percent, the mid tier companies were on a decline. However, there is one among the few companies that managed to change the script – Infinite Computer Solutions, posted a growth of close to 35 - 40 percent; a feat rarely accomplished.

Founded by Sanjay Govil in 1999, the Bangalore headquartered company is one among the many mid-tier IT service providers in application development and maintenance, testing, infrastructure management and intellectual property (IP) leveraged solutions. But what sets it apart in the vast pool of players? Upinder Zutshi, CEO, Infinite, is quick to answer, “A healthy mix of Fortune 100 and mid level organizations as customers coupled with IP based solutions in niche services areas across large number of verticals.”

A step ahead of others

Zutshi believes that to exist in a competitive market as that of IT services, one has to build long lasting partnerships, to make every association mutually profitable, rewarding and enjoyable, thus enhancing the scope of engagements by expanding the breadth of services, cross-selling opportunities, delivering end-to-end solutions and addressing new areas within clients’ organization. While, disruptive innovations, especially, in the areas of technology, revenue and delivery models have created a level playing opportunity for players globally; a reflection of strong understanding of the business, customer centricity, and desire to constantly innovate and do all this with simplicity and trust, has been Infinite’s edge. Through strategic and truly collaborative relationships with top technology providers, Infinite brings its business insight, accelerated methods and greater convenience to customers.

The company’s global delivery model and offshore transition methodologies ensure that customers enjoy all the benefits of off-loading work offshore. It works with a variety of engagement models, and recommends the one most suited to the customer's specific needs. “Our staff is highly skilled and has significant experience overseeing large-scale Application Management Outsourcing engagements for Global 1000 companies. We employ a scalable staffing approach as well as a 24x7 virtual workday model to meet the specific needs of each client,” says Zutshi.

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