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July - 2016 - issue > 20 Most Promising Enterprise Mobility Solution Providers
DMI End-to-End Mobility Solutions
si Team
Monday, July 11, 2016
Mobility is at the core of digital transformation driving innovation in today's business world. With the potential of changing every organization, mobility solutions are having a great impact on economies, industries, businesses and lives. Significantly, in the past few years, mobile devices have grown from just enabling business emails and data on the move to mobilizing enterprise applications changing the way companies operate. "The mobile devices and apps sweeping the world today are giving workers and consumers, easy access to information, community and processing power," states Jay Sunny Bajaj, Founder, President and CEO, DMI. As such, developing an effective mobility strategy’combining key components like devices, apps, data, storage, management, security, and support’has become essential to the success of any enterprise organization To help enterprises gain a competitive edge, Bethesda, MD-based DMI are experts in providing effective mobile strategy, and combines all the skills and services necessary to deliver end-to-end mobile enterprise solutions.


"We deliver the most comprehensive set of solutions and services available for enterprise mobility. A distinctive feature of our mobility services is our ability to offer clients a single point of contact to address every conceivable issue or need," says Bajaj. With this unique approach, DMI offers a complete set of mobile enterprise solutions that integrates mobile strategy, mobile user experience design, mobile app solutions, mobile brand and marketing, managed mobility service, and big data analytics that provides integrated and end-to-end management for mobility. "Our solutions also help drive revenue, activate alternate channels, improve customer engagement and increase productivity," assures Bajaj.


In addition, by leveraging DMI's pre-built mobility platforms, customers can implement many of the firm's mobile solutions rapidly. DMI mobile platforms are tools and code-bases that provide a starting point for the firm's solutions. "Our platforms range from front-end and back-end mobile solutions for enterprise productivity, ticketing and loyalty to integration tools for big data analytics, reporting and device management," says Bajaj. These platforms allow businesses to quickly launch customizable applications with robust back-end integrations and enterprise grade security. Subsequently, the firm’s platforms help reduce development cost and implementation risk and further enable businesses to mobilize business processes, strengthen customer relationships, and increase business efficiency.
For instance, Allergan, a global, technology-driven healthcare company was looking for strategic guidance and a solution to support thousands of globally distributed mobile users with smartphones and tablets. The various business units at Allergan further had disparate requirements for devices, data access and security. To meet the security and business requirements of this pharmaceutical giant, DMI integrated several leading-edge solutions and technologies. The firm architected a solution that used MobileIron, BES, and McAfee solutions and implemented the solution which scaled to several thousand users and provided 24/7 global support. DMI also offered a comprehensive mobility management solution to Allergan’including device imaging, carrier interaction and support, spare pool, break/fix and recycling. The concierge of services provided by DMI delivered a guaranteed first call resolution of 85 percent for key Allergan personnel. Resultantly, Allergan could manage more than 50,000 devices and users worldwide with only two IT professionals.


DMI's commitment to excellence in service delivery has resulted in dramatic growth and an expanding client base that includes hundreds of Fortune 1000 commercial clients and numerous U.S. Federal Departments. However, considering new mobility trends and emerging technology as a playground full of new tools, DMI is focused on reaching more customers and creating valuable mobile solutions that will address their entire mobility needs. "We're driven to find and master the most advanced technologies so we can offer our customers best-of-breed solutions," affirms Bajaj.

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