Heard this one about the salesman in the eyewear showroom? He says a pair of glasses will cost you $100. If you remain silent, he then adds that the lenses would cost you another $100. And if you still show no sign of unease, he caps it all saying that the price he quoted was for each eye. Are you feeling the same sense of being crowned with the dunce cap? They first sold you super large boxes for your IT plan. And then some super intelligent software was billed to you. Now they are telling you all that is not efficient or cost-effective, and that they will run your entire IT for you. Aha!
But the problem does seem to be real. There are basic problems that IT must address to provide assurance that IT can support today’s dynamic businesses. The IT infrastructure is:
Inefficient: There are many factors, but the one that gets the most attention is that the computing capacity far exceeds current and projected needs. Also, managing a diverse hardware and software environment is hard and expensive.
Unresponsive: Changing the infrastructure to support dynamic business needs is slow and difficult, limiting the agility of the business.
Unaligned: IT is not organized or managed around business services.