Kronos India: Utilize Workforce Power to the Maximum

Date:   Wednesday , October 08, 2014

Managing workforce \"In the Moment\" particularly when it comes to knowing the operational dimension in real time of what they mean to you is extremely complex because of 4 dimensions to workforce - time they work for you, time they absence themselves, placing right people for right jobs at the right time, and what tasks or activities they undertake every moment, dealing with human beings in the workplace is very different to dealing with machines, materials or money the other\"M\'s\" and hence automation and optimization techniques of this 4th dimension - workforce needs to be uniquely dealt with. Helping organizations across a variety of industries manage this most precious, and expensive, strategic asset - their workforce, is Kronos. The company is the global leader in delivering cloud based workforce management solutions. The 38 years old company helps organizations with tools to control labor costs, minimize compliance risk, and improve overall workforce productivity.

Global companies are coming to India and setting up bigger processes focusing on the growth opportunities present here, and so are Indian companies making their presence felt globally. This calls for a significant understanding of people in the workplace and how to manage and engage them in better ways in changing demographics and cultural environments. The solutions provided by Kronos have been implemented by more than half of the Fortune 1000 companies globally. It has about 20 thousand customers globally and over 40 million users in its systems. Headquartered in Boston, Kronos put its foot in India around seven years back and currently has offices in Bangalore, Mumbai and Noida that serve many of the India\'s largest and reputed enterprises from a wide variety of industry sectors. Organizations in varied industries including retailers, healthcare institutions, manufacturers, services organizations, transportation and distribution companies, airlines and government entities choose Kronos with high regard for the solutions offered.

Winning over Challenges

Concerns like understanding people, engaging with them, motivating them for innovation, performance, productivity and effectiveness, and not running compliance by non adherent labor practices tops the chart of foresightedness by several organizations. At the same time, it is imperative for businesses to engage employees and motivate them in such a way that they bring out the best within themselves. The uniqueness of Kronos comes from a perspective of making people management truly done by exception based management. It does not require to manage every employee every moment, rather managing the exceptions that occur with a specific employee at a given time and more pro active HR interventions by having real time information on that operational exception reality.


People are today becoming the heart of competitive differentiation for companies around the world and is increasingly becoming relevant in India too. Engaged employees innovate and to ensure employees are engaged daily, they need to be placed in the right jobs at the right time and be given the space, flexibility and opportunities depending on their category or rolesto deliver well and innovate in their jobs. With the human capital available for India today, what is commonly referred to as the \'demographic dividend\', the only way to harness and unleash this demographic dividend is by better real time engagement of the workforce for better productivity and innovation.


Exceptional Solutions to Drive Management

Kronos engineers fully integrated solutions that are easy to configure, implement, scale and maintain to manage workforce in real time.. It eliminates error-prone manual processes and automate all the workforce management business processes that save managers and employees time. The solutions help in driving intelligence in terms of workforce forecasting, planning, taking inputs from other source systems, regulatory requirements, industry demand drivers or other front office systems. Kronos\' solutions see a strong RoI payback to its customers with a global average of around 3-5 percent of payroll. Its normal payback time period is anywhere from 6 months of going live. \"The simplest thing that organizations do when they are bound to control cost due to slow down is trimming down the strength of workforce .We believe Kronos as a platform in an organization can optimize cost by bringing out the best out of the workforce,\" says James Thomas, Country Manager India, Sales and Services, Kronos.


Improving Lives, Creating Benchmarks

Housingclose to 4000 employees globally, Kronos has a highly engaged workforce driving in billion dollar plus revenues. Company\'s employee engagement scores on a global basis have become benchmarks in different markets that it operatesin. For instance, last year it was recognized for Excellence and Innovation in Recruitment and Training at the 4th Asian Employer Brand Awards held in Singapore. Being in the people space, the company is dedicated to improve people\'s lives and enabling organizations to manage people better. \"Employees stick with us for a long tenure. It is because there is a tremendous bonding and synergy in terms of sharing ourselves with other colleagues and having an understanding of what we collectively need to be doing for everyone\'s success,\" adds James.

Kronos believes that people are going to be the center of a company\'s success and competitive differentiation in the a market place. There is a high need for organizations to enable, leverage and have a highly engaged workforce which innovates, and this pretty much determines how they are going to succeed. Going forward, Kronos envisions continuing to be the market leader & thought leader for this transformation and help organizations utilize their workforce power to the maximum.

Panel:

Offices:


Chelmsfor, U.S., (Headquarter), India, Mexico, Middle East, Netherlands, Spain and UK.

Product & Technology:

1. Kronos Workforce Central
2. Scheduling
3. Absence Management
4. Labor Analytics
5. Kronos InTouch�

Achievements:

1.Become a $1 billion global enterprise software company in 2014
2.More than 20,000 companies using Kronos Solutions in more than 100 countries

Key Management:

1. Aron Ain, CEO
2. John O Brien, SVP Global Sales
3. James Thomas, Country Manager India

James has an extensive experience in management, sales and business development at Kronos along with a deep understanding of the India market. Prior to Kronos, James was with Oracle Corporation and Satyam Infoway.