By Ratnamala Dam Manna

The more global is an organization, the greater is the need for knowledge sharing and transfer between geographies. In fact for IT companies, ‘Knowledge sharing’ is a critical
success factor.

As Symantec expanded its product portfolio globally, the team in India had to work closely with its counterparts overseas on new technologies. Contrary to the myth that ‘Global Development doesn’t work’, the teams shared a camaraderie that resulted in great success.

A total of four products were transitioned to the India team and we were faced with the challenge of quickly staffing the team and facilitating them with the right hardware and lab facilities to ensure timely product release. Two of the new products had release dates due during the transition phase.

In order to stay on the track as the teams were just being hired, resources were shared with existing teams and releases were successfully completed well ahead of schedule. In fact, one product release was completed in a super-human two week schedule!

The situations above typically depict issues related to project transition to a new team. Inept handling of these issues can lead to deferrals in releases and become a serious deterrent to the successful completion of the project.

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