Ganesh Pai is the SVP & Head of Insurance Market Unit at MphasiS and is based out of Chicago, U.S. In this role, he is responsible for all aspects of the business including industry strategy, revenue, profitability, go-to market, solution portfolio, sales and client relationships. Ganesh has been with MphasiS for 15 years and has played several key roles across the globe.
With over 22 years of experience in the IT industry, he has been responsible for establishing strategic outsourcing relationships with Fortune 500 corporations across the globe. He has launched new and innovative service offerings in the U.S. markets, spearheaded the effort for setting up and growing the insurance business at MphasiS and more recently, successfully led two M&A transactions involving the acquisition of a captive IT organization of a global insurance company and Wyde Corporation.
There is a lot of progress that has been happening in our enterprise business units and insurance is one of the few chosen verticals in which we are looking at both life and amenities as well as property and cash segments of the industry. For both segments we provide IT and BPO assistance, which is an end to end responsibility. About 11 percent of the company’s revenue comes from this business unit.
In 2011, the insurance industry as a whole has taken a hit because of all the natural calamities— the tsunami and hurricanes in both Japan and U.S. Every time there is a natural calamity in any part of the world, the losses are very high. But despite this, the insurance industry is getting back on the track.