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May - 2016 - Special issue > siTech25 - CRM

FyNSiS: CRM Solutions Promising RoI on Every Penny You Spend

si Team
Monday, May 30, 2016
si Team
A correct understanding of a customer's needs can help businesses achieve new heights. Storing all information regarding customers in one central location and further enabling businesses to relate to customers has made CRM a boon to enterprises in the current hypercompetitive market. As the world is inching more and more closer to customer-centricity, CRM market is on a pace to surpass ERP as the largest grossing enterprise software sub-segment; especially Indian CRM market is growing 12 percent every year, since most of the small businesses are opting for it. Enriched with over a decade of experience in CRM arena, Nasir Khan (Director) precisely predicted this vast scope nine years ago and hence founded FyNSiS Softlabs to provide the most dynamic features, customized & affordable solutions that would fill the gaps the industry was wrestling with.

This Bangalore headquartered company is holding the highest level of partnership ranking for SuiteCRM (the open-source alternative to Sales Force, Sugar CRM or Microsoft) and till date it is the only Code Partner for SuiteCRM in India and APAC. Having successfully delivered more than 200 CRM projects of considerable size and complexity, (from initial requirement gathering, solution design, and training through to managed hosting and support), the company develops and integrates SuiteCRM Implementation to fit business needs and delivers fixed-price contracts on-time, on-budget and to-specification. Having a highly skilled software engineering team and in-depth understanding for sugar architecture allows FyNSiS to develop solutions that are usable, dependable, adaptable and secure. Offering a whole spectrum of IT and CRM services from India, the company delivers web applications, Mobile Applications, SugarCRM & SuiteCRM implementation, migration and customization in India and globally.

Project Management Simplified

Due to mediocre CRMs, most enterprises are suffering with redundant or inaccurate information, lost customer data, poor information sharing and lack of user adoption. Eradicating these issues, FyNSiS has integrated Project Management within Suite's customer information. By leveraging existing information within Sugar, Project Management gives users a head-start in tackling their most complex customer-facing projects. Additionally, tighter integration with the advanced reporting engine allows project managers to generate accurate reports, dashboards and key performance indicators (KPI's) based on customer activity.




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