Bangalore: ‘Jaago Grahak Jaago’, is one of the popular saying, which means as a customer one should be aware of his right and he must use it for his personal benefit. However, there are many cash card holders who are unaware of their rights at the ATMs, reports Parvatha Vardhini C, from Hindubusinessline.

Well ATM card holders, we have a list of good news for you. RBI has made several customer friendly reforms and has mandated banks to adopt them to safeguard customers interest.

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On your part, you must learn about your rights. Hence, here are a few things you must keep in mind while using an ATM.

1. The Reserve Bank (RBI) has introduced the ‘Free ATM Access Policy’ which allows ATM card holders to use other bank’s ATM without any charge. However, the number of free transactions is limited to five times in a month. Exceeding that, you would be charged anything less than 20 per transaction.

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