Jagdish Belwal
CIO, Tata Motors
Jagdish is currently a CIO of Tata Motors, after serving in multiple managerial positions in Tata Motors ranging from field service, service HQ to the Head of CRM at Tata Motors. His move towards IT started with CRM implementation at Tata Motors. This is now a benchmark Automotive CRM implementation having integrated, centralised Siebel for dealerships and widely deployed Siebel Analytics. The success of CRM was supported by data archiving, data quality, SOA/BPM, sms, etc. His business background has resulted in a focus on business value driven IT management marked by developing and managing complex IT architectures with diverse technologies and vendors.